Frequently Asked Questions
Who is Herba Living?
Herba Living is a health-focused e-commerce company dedicated to empowering individuals to achieve optimal health and well-being through the use of high-quality, sustainable, all-natural supplements. Our goal is to help individuals of all ages be free from health issues like digestive problems, high blood sugar, and stress to name a few.
At Herba Living, we believe everyone has the right to a pain-free, comfortable life.
How did Herba Living start?
We started Herba Living when we noticed there were little to no reliable options for chemical-free health supplements on the market. Some claim their products to be organic, however, when you look closely, you’ll find that there are hidden additives and whatnot in the formula. With that, we’ve created a no-nonsense line of all-natural health supplements that you can really trust.
What are your products?
We started with only a few health products, but today, we’ve expanded our line into more supplements specially formulated to provide instant relief to health issues concerning your gut, hair growth, mental health, weight loss, and overall wellness.
Our current line of products include the following Herba Living natural supplements:
What makes your health and wellness products different?
Since the official launch of Herba Living, we have continued to remain true to our promise of ensuring each capsule contains no toxic chemicals whatsoever. It is our mission to make our customers feel good not only because they experience relief with our products but also because they know they are not taking in any harmful chemicals.
What is the Herba Living principle?
We believe that each of the five elements, ether, air, fire, water, and earth, corresponds to certain qualities and characteristics that are present in all things, including the human body. Our aim is to elicit good health and keep illnesses at bay by promoting the balance and harmony of these five elements in the body.
Can I purchase your products online?
In line with our commitment to make chemical-free health supplements accessible to all those who need them, we offer a convenient online platform where you can place your orders and have them delivered to your home. Our team is always on hand to answer any questions you may have about our products.
Why should I choose Herba Living supplements?
At Herba Living, we focus on providing the ideal solutions to common health concerns. Here are some of the benefits you will get when you choose our range of organic products and supplements.
We provide more natural
health options. Our goal is to make more chemical-free supplements accessible to those looking to switch from chemical-laden products to a more natural approach. We stay true to this by also upholding sustainability in our processes.
We keep our prices affordable. Because we want to make our products accessible to as many people as possible, we strive to keep our prices reasonably low. The best results come from the regular intake of our products so we want to help you be able to do so without worrying about overspending on health supplements.
We care about our customers. Unlike other health brands out there, we truly care about the overall well-being and long-term good health of our customers. This is why we ensure every product on our line is up to our strict quality standards.
How can I change address or phone number in order?
If you need to change your shipping address or phone number after placing an order, you have to contact our support team immediately so that we can make adjustments to your shipping information.
What is your return policy?
If you are not satisfied with our products for any reason, you may return the item(s) within thirty (30) days of receiving your order for a full refund or exchange. To be eligible for a return or exchange, items must be unopened, in their original condition and packaging, and accompanied by proof of purchase.
Please note that some items may not be eligible for return or exchange, such as removed seal, tampered seal, and cracked or broken bottles. Additionally, certain conditions may apply, and we reserve the right to refuse a return or exchange if these conditions are not met.
When will my card be charged for my order?
Your credit card will be charged as soon as you have successfully placed an order with us.
Why is my order not showing?
After you placed an order and sent your payment, please allow a few minutes for our system to update your account. If, after a few hours, and your order is still not showing, please contact our support team to verify if your order was successfully received on our end.
What does 'Out of Stock' mean?
If you see the label "Out of Stock" on any of our products, it means that it is not available at the moment.
Can I buy multiple products in a single order?
Yes, you can buy multiple products in a single order. Simply click "Add to Cart" on the page of the products you wish to purchase. When you're done, go to your shopping cart to see the total amount you need to pay.